Quality Management Representative (QMR) - Thilawa Office

The Quality Management Representative (QMR) is responsible for maintaining and improving the company’s Quality Management System (QMS) in line with ISO 9001:2015, customer requirements, and relevant industry standards.

Job Description

•    Implement, maintain, and improve the QMS according to ISO 9001:2015.
•    Monitor processes, conduct gap analysis, and identify improvement opportunities.
•    Ensure compliance with laws, regulations, customer requirements, and quality standards.
•    Plan and conduct internal audits and coordinate external/customer audits.
•    Maintain QMS documentation, audit records, non-conformities, incidents, and corrective actions.
•    Monitor risks, incidents, customer complaints, and corrective action effectiveness.
•    Analyze quality data and prepare reports for management review.
•    Provide ISO/QMS training to employees.
•    Support customer satisfaction improvement and complaint resolution.
•    Lead internal quality audits, management review meetings, and certification activities.
•    Support GMP and GDP implementation when required by customers.
•    Work with departments to ensure consistent quality standards.

Required Skills

•    Knowledge of ISO 9001:2015 and quality management practices.
•    Experience in audits, documentation, corrective actions, and risk management.
•    Strong analytical, problem-solving, and reporting skills.
•    Good communication, teamwork, negotiation, and leadership skills.
•    Ability to train employees and work with internal teams, customers, suppliers, and auditors.
•    Proficiency in Google Workspace/ Microsoft Office

 Qualifications 

•    Bachelor’s degree in Quality Management, Engineering, Business Administration, or related field.
•    ISO 9001:2015 Internal Auditor Certificate required.
•    Lead Auditor qualification is an advantage.
•    Experience with modern project management software is a plus.
•    Minimum 3 years of experience in quality management or a related role.

Office Location

Thilawa

Plot C (13), Thilawa Special Economic Zone A
Working Day (Thilawa) - Monday to Friday
Off Day - Saturday (Half) & Sunday
Working Hour - 8:00 AM to 5:00 PM